I officially scheduled my Sabbatical yesterday, so there’s no take-backs. June 7th through August 1st, 2010. Yahfersheryoubetcha I updated my Google Countdown Gadget to reflect this date. 353 days and counting…
You guys, I tell you what, that Sabbatical can’t come fast enough. Thank the GOOD LORD I have vacation from 6/29 – 7/3, and again from 7/30 – 8/7. If I didn’t have that to look forward to on the near horizon I’d be bawling my eyes out at this very second.
Because bawling is what I do when I’m pissed.
Work. Is. Killing. Me. Every day – EVERY day – since we deployed that new system I’ve been talking about, I’ve been getting phone call upon phone call, e-mail upon e-mail, people plopping meeting requests on my calendar because, “HALP! I don’t know what I’m doing!” I respond to them in the exact same way every time: “Did you take the training?” 95% of the responses (and I WISH I was exaggerating) have been, “No.”
And so I put together a form e-mail to just send to anyone who needs help, instead of re-typing the same e-mail over and over (AND OVER). The VERY FIRST STEP is to take the training. Then I added some tips and tricks for how to navigate through the new system, in response to the recurring themes of the requests for help. There’s only three issues that everyone keeps asking for help on, and I put step-by-step instructions for how to get around those issues in the e-mail. In very. basic. language. With screen shots. And arrows. Like, “SAP for Dummies.” And yet they STILL want to set up a “quick” meeting (hah!), or just arrive at my desk, laptop in hand, wanting me to hold their hand and walk them through the process.
No joke, a half-hour ago I had SEVEN IM conversations going on at once, all from different people who couldn’t FUCKING READ, apparently, because if they HAD read the instructions I sent them, they wouldn’t need my help.
And then… OH, AND THEN… they just bitch and bitch and BITCH that the new system sucks and why couldn’t we keep the old system and who was responsible for how the new system works and WHY DIDN’T I MAKE SURE THEY MADE A USER-FRIENDLY SYSTEM?!? AS IF it’s MY fault that their poor little lives just got a little harder??? AS IF it was MY responsibility to make sure that a CORPORATE-WIDE piece of software was USER FRIENDLY?!? Are ANY of them????
ARE YOU FUCKING KIDDING ME?
:: FUME ::
On top of all of this is my actual, you know, DAY job. I’m covering for a co-worker for two weeks while she’s on vacation, and wouldn’t you know, AS SOON AS SHE LEFT THE BUILDING, the shit hit the fan. So add four more IM conversations to the seven I was dealing with: “Where’s my parts?” “Where’s this PO?” “We have lots on hold waiting for this shipment!” And I’m all, “I CAN’T MAKE DHL DRIVE THE TRUCK ANY FASTER.”
huff… puff… huff… puff…
There. I feel better, now.