Well, actually, the news broke yesterday. After posting about SLR Motorsports’ mistreatment of our refund, and after a couple of very helpful friends spread the news on their own blogs, well, I still didn’t have high hopes that we’d get resolution. Really the most I was hoping for was to prevent other folks from going through the same crap we went through.
But! When I got to work on Friday morning and opened up my e-mail, lo there was a message from SLR Motorsports waiting for me. It read:
Hello Laura. We are extremly sorry for this inconvenience. We have had some technical problems with our servers. You have been refunded. We are sorry for the delay.
Now, I’m taking the news of these “technical problems” with a hefty amount of skepticism, but what the heck. It’s good news. I just find it interesting that after MONTHS of trying to e-mail them with no response, I got an immediate (like, next DAY) response after e-mailing them this last time AND spreading the word on my website.
I haven’t actually received the refund yet – they said it’ll be credited to the card I used for the purchase, which was my bank debit card. Upon looking at the account today, I haven’t received the money yet. But! Hope springs eternal and all that jazz.
We hold the power of the Internet in our hands, people! We must always use our powers to further the agenda of the side of good.
Unless, of course, you agree with Dark Helmet.